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Taxileader Info For Suppliers
Dear supplier, Taxileader welcomes you to our info page. Here's a list of frequently asked questions:
1. How do I receive bookings?
► For customer service related things:
► For payments related things:
► For supplier related things:
► WhatsApp number is +39 349 199 5246 active Monday to Friday – 9 am to 5 pm GMT+1
Please note that customers may request changes to their booking with less than 24 hours' notice before the scheduled pick-up time by directly contacting the driver. In this case, we kindly request that you, if possible, accept the customer's request.
Please be aware that if it's not possible to accommodate the customer's requests, you can decline the changes, and the customer will not receive a refund unless they initiate a chargeback (which often happens with customers from the USA).
Whether or not you accept the customer's request, it is ESSENTIAL to inform Taxileader's customer service by sending an email to
There are 3 figures in the process of booking a service through Taxileader:
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The customer (the person/group you offer your services)
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You or your company
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Taxileader
The customer (figure number 1) is your customer and needs to receive an invoice from you (when required).
We offer to you or your company our services so you or your company are Taxileader's customer.
Our services are free for you because we charge your customers of our commission too and we also collect the payment on your behalf.
You are supposed to receive an invoice from us, which is our commission already paid by the customer.
Taxileader is the provider, and it is nobody's customer, therefore Taxileader is NOT supposed to receive/require any invoice from you or nobody else.
The invoice will be uploaded onto your operator panel.
You will find a video tutorial about loading invoices by clicking on the following link: https://watch.screencastify.com/v/Ox5BFywMiSHUcqlLRvQO
PLEASE NOTE: We remind you that all the bookings you receive are provided by Taxileader. For this reason, in case a customer decides to book another service and asks you how to proceed, you must inform them that they have to book on Taxileader.net by filling the form.
Do not schedule the return, or other services, directly with the customer for any reason.
In case we find out that you have arranged a booking with one of our customers without passing through Taxileader, we reserve the right to end our collaboration immediately and charge a fine.
Taxileader.net
IBAN:
MT15APSB77013000000047147210014
BIC:
APSBMTMT
Beneficiary: Giovanni Luca d'Alessandro
Triq Ta Xmiexi MSD1802
Msida
(Malta)